The terms and conditions apply to advice, quotes, confirmations and deliveries of Henssgen International B.V.
(hereafter called Henssgen).Terms and Conditions that differ from those specified are only effective if expressly
All tenders, unless expressly stated otherwise in the tender, are non-binding and can be revoked by Henssgen
subsequent to their acceptance by the customer. The tenders are based on the information, drawings, etc.
submitted by the customer in the event of an inquiry. Henssgen proceeds on the assumption of the correctness
thereof. All tenders are based on execution under normal circumstances during working hours normal for
Henssgen. The content of folders, printed material, etc. are not binding upon Henssgen unless indication thereto is
expressly made by agreement.
Henssgen shall be committed only the eventual fulfilment of the agreement subsequent to having accepted it. This
express acceptances needs to be shown by means of written agreement by Henssgen or through the initiation of
execution by Henssgen within ten days as of its acceptances of the relevant order. Arrangements or agreements
with subordinate employees of Henssgen are not binding insofar as they are not affirmed in writing. To be
regarded as subordinate persons in this respect are all employees not enjoying power attorney.
Price indications in the price lists and quotes are free of engagement. Set prices are binding, provided the price list
or quote indicated a time frame. The prices are list prices. Net prices are marked accordingly. Prices are ex-works
factory in Dinxperlo (the Netherlands), prices that differ are stated.
All prices exclude VAT.
The transport packaging, which we reserve the right to choose, is included in the price. Should the delivery be
delayed due to client action, we are authorised to charge any additional costs incurred. For special services,
unusual tasks which are particularly time-consuming or require particular exertion, Henssgen can charge an extra
compensation which is to be determined in fairness.
5. Delivery and risk
Delivery is done ex-factory from the warehouse, as the case may be, in consultation with the customer. The
delivery period becomes effective at the moment that all factors necessary for carrying out the agreement are in
the possession of Henssgen.
The delivery period is set in the expectation that Henssgen can continue working as planned at the time of the
tender and that the necessary goods will be delivered to Henssgen punctually. The exceeding of deadlines can be
in principle only provide grounds for damage compensation if this has been agreed in writing. Henssgen is in all
other cases only liable for compensation damages due non-punctual delivery if the customer has given Henssgen
notification of default in writing, whereby the customer must grant Henssgen a term of least half the original
agreed delivery period to still be able to fulfil its obligation. Whenever subsequent to exceeding of the deadline
the goods have not been purchased by the customer or have not been able to be delivered by Henssgen, the goods
shall be at the disposal of the customer, and they will be warehoused at his cost and risk.
For ex-factory deliveries, the goods will be transported at the risk of the customer. Also, in the event that
Henssgen takes care of the transport, the customer is responsible for all damaged related to freighting. The
customer should insure himself adequately against this risk.
Should an appeal for the provisions not hold good, Henssgen shall never be liable for any damage above the
amount that Henssgen can get from the freighter and/or its insurer in connection with that which was lost or the
damages during transport, and shall, at the request of the customer, cede its claims vis-à-vis the freighter or
insurance company of the customer.
In the event of the transport of goods at the cost and risk of the customer, Henssgen is not accountable for
damages and/or deficiencies that can be ascertained upon arrival of the goods, and delivery notes not destined for
direct return are to be signed. After delivery an acceptance of the goods, the risk as regards damages and that
which was lost, as well as any related consequential damages, devolves to the customer.
Should there be no other details available, we will determine the manner of shipping. The shipment address is the
place where the delivery is to be shipped.
Delivery times are only binding if they have been expressly confirmed by us. In the case of a force majeure event
in production, logistics or administration, the delivery terms and conditions will be renegotiated.
6. Right of retention
In cases in which Henssgen has goods of the customer in its possession, Henssgen is entitled to keep the goods in
its possession until fulfilment of the costs connected with its extended task(s) or until fulfilment or other
obligations emanating from the legal relationship existing between Henssgen and the customer. Henssgen shall
not exercise its entitlement to right of retention if the customer has provided sufficient security for the benefit of
the costs and obligations relevant to this article.
7. Reservation of ownership
So long as the customer has not fulfilled in full its obligations vis-à-vis Henssgen, the delivered goods shall
remain property of Henssgen, and the customer shall bear from the moment of delivery the risk of loss or of
damage to the delivered goods, no matter what the cause. In the event that the goods delivered by Henssgen have
in the meantime been processed or worked on by the customer, the newly existing ware will be considered as
having been made by order of Henssgen. This holds as well so long as the customer has not fulfilled all of his
obligations vis-à-vis Henssgen. Without the knowledge and consent of Henssgen, the customer has no authority
prior to payment to pledge the goods to third parties or to transfer ownership, and Henssgen remains the owner
thereof until the customer has settled its obligations of payment in full in vis-à-vis Henssgen. In the event that the
customer fails to meet some of the provisions of the agreement with regard to purchased goods vis-à-vis
Henssgen, the latter is entitled, without proof of default, to take back the goods, those originally delivered as well
as those newly formed. The customer gives Henssgen the authority to enter the areas where the goods are found.
Henssgen shall issue over to the customer, at the moment that the customer has fulfilled all of his payments
obligations in this and related agreements, and ownership of the delivered goods in pledge of Henssgen, for
benefit of other claims Henssgen has on the customer. The customer shall at the first request of Henssgen grant
Henssgen its cooperation in action demanded in that framework.
8. Liability and Compensation
We do not pay compensation. Liability in accordance with product liability laws will not be affected.
Henssgen is only responsible for damage to goods of the customer placed at the disposal of Henssgen in the
framework of the agreement. Henssgen is not responsible for this damage whenever it is the result of
extraordinary circumstances against whose damaging consequences Henssgen does not to have taken any suitable
measures in connection with the nature of the activities and the normal customs in trade, and for which it would
be unreasonable to have damages fall to the account of Henssgen.
Henssgen is not responsible for damage to other goods and properties of the customer insofar as it cannot be
blamed on gross negligence on the part of Henssgen in execution of the order. Responsibility for gross
negligence, however, is limited to damages against which is Henssgen is insured or are reasonably seen to have
warranted insuring as customary practice in the trade. The above statement means, among other things, that not
coming into consideration for compensation is eventual consequential or company damage, including damage to
the income of the customer, against the risks of which the customer needs to insure himself when necessary,while, moreover, the damage to be compensated for by Henssgen needs to be moderate, in that the damage stands
in no relationship to the price to be paid by the customer
9. Act of God
In the event of execution of the agreement is hindered by an act of God, the customer obligates himself to grant
Henssgen a reasonable term in which Henssgen, in consultation with the customer, shall strive to adapt the
agreement to the changed circumstances such that execution of the agreement will again be possible.
Understood by act of God is any circumstances independent of the will of Henssgen which permanently or
temporarily prevents fulfilment of the agreement, as well as war, the danger of war, civil war, uprisings and
strikes as well as the situation that execution of the agreement becomes impossible because the goods to be
delivered are destroyed or lost without this being able to be attributed to Henssgen.
In the event that Henssgen and the customer are not able to reach agreement on this subject, and in the event that
the execution thereof is thereby rendered permanently impossible, both parties are entitled to dissolve the
agreement in part or in full.
Henssgen is accountable solely for damage to the goods to be delivered, unless this damage is the result of
extraordinary circumstances against the damaging consequences of which Henssgen has not had to take any
suitable measures in connection with the normal customs in the trade, and for which it would be unreasonable to
have damages fall to the account of Henssgen.
The above statement means, among other things, that not coming into consideration for compensation is eventual
consequential or company damage, including damage to the income of the customer, against the risks of which
the customer needs to insure himself when necessary, while, moreover, the damage to be compensated for by
Henssgen needs to be moderated, in that the damage stands in no relationship to the price to be paid by the
10. Patent rights
Samples, models and tools remain the property of Henssgen. Prior permission is needed for private or third-party use.
11. Technical details
We reserve the right to adjust sizes and load values. Breakage and load details are indicative taken from identical parts from different series.
The general payment period is thirty days after date of invoice without deduction. Non-standard payment periods
are noted on the quote, confirmation and invoice. In the event that payment is not done punctually, the customers
is deemed legally in arrears and any discounts to which he is entitled shall expire.
In the event that the customer is not punctual in payment, Henssgen is entitled to proceed the call in the debt,
subject to having given the customer a warning notice in writing to the effect that he has to pay and said that the
payment was not done. In the event of that Henssgen proceeds to call in the debt, the extrajudicial costs or costs
for the credit-insurances and collection costs and related thereof are the costs of the customer.
In the event of failed or unpunctual payment by the customer and in the event that the financial situation of the
customer gives indication thereof in the sole judgement of Henssgen, Henssgen is entitled to defer the further
execution of the agreement(s) until assurance has been presented by the customer regarding reliable payment
thereof to the satisfaction of Henssgen and this assurances has been received by Henssgen.
13. Claims or complaints
The customer can no longer claim defective performance if within 8 days subsequent to discovery of the defect,
or within which reasonable time he should have discovered the defect, he has protested to Henssgen in written
form concerning the matter. Complaints regarding the invoice, as well, must be submitted in writing within 8 days
subsequent to receipt of the invoice. The customer shall forfeit all rights and authorities to which he was entitled
because of defects should he not have entered a complaint within the above stated period of time and if he has not
offered Henssgen the opportunity to alleviate the shortcoming.
Dissolution of the agreement in part or in full is to ensue by means of a written statement by the party entitled
thereto. Before the customer directs a written statement of rescission to Henssgen, he shall at all times first of all
place Henssgen in default in writing and grant the latter a reasonable term to still fulfil its obligations or to repair
shortcomings, such shortcomings as must be stated in detail by the customer.
The customer is not entitled to rescind the agreement in part or in full or to defer his duties if he himself was
already in default in fulfilling his duties.
In the event that Henssgen consents to rescission, without it being in matter of default on its part, Henssgen shall
always be entitled to reimbursement of all capital damages as well as costs, spoiled profits and reasonable costs
for the determination of damages and responsibility. In the event of partial rescission, the customer can raise no
claim towards undoing services already done by Henssgen, and Henssgen has the unimpaired right of payment for
services it has already done.
A withdrawal by Henssgen of properly ordered, delivered and error-free goods will be only accepted upon consultation. A legal claim on the customer's withdrawal does not exist. Handling costs and freight costs are charged to the customer
16. Applicable law and legal venue
The competent court is the court where our company has its registered office. The applicable law for all
agreements is the law of the Netherlands. All disputes emanating from tenders and other agreements, no matter
what they are called, shall be subjected to the verdict of the competent judge within the district of Arnhem, unless
legal stipulations are otherwise in opposition thereto.
To the extent that any clauses of these terms and conditions should prove invalid, the remaining terms and conditions shall remain valid.